We have followed the installation notes, installed all pre-reqs and the installation went well. Using version 7.0.4640.0, we are using a Windows 2008 R2 server with Office 2007 SP2 installed.
We can run a inventory all ok, I can connect the database using Management studio via (localDB)\maptoolkit and see our devices. However, when I run any report I receive the following error
There was an error in the document generation process.
Looking at previous post, they recommend uninstalling office and reinstalling. I have done this and also uninstalled the toolkit with no effect.
Looking at MyDocuments\MAP\AssetsDB area, the document templates are being produced, but not being populated with data. The mydocuments is a redirected network drive.
Does any one have any ideas on how I can resolve this issue? Does the reports require a ODBC connection?
Thanks